Same place, different map
An interesting thing happened recently which illustrated personal responsibility, values, Mental Maps, Beachball and all manner of other Winning Edge concepts.
There’s a furniture shop recommended to me by a friend, which is not far from where I live. They sell sofas which are in the main, from an online retailer which is expensive and for good reason. This shop however, sells these sofas at a significantly discounted price but the turnaround is pretty quick; if you see a sofa you like, it’s best not to dilly dally in your decision-making because it’s unlikely to be there the next week.
We’ve been back and forth several times, seen two sofas we like, couldn’t decide there and then and learnt our lesson. We have bought some dining table chairs from there though, so I considered ourselves valued customers. Clearly, we’re not.
The last time we went to the shop, we were looking at bar stools and my daughters were trying them...
“Contrary to the cliché, genuinely nice guys most often finish first or very near it.” Malcolm Forbes
I write a lot about the importance of effective, open and transparent communication between managers and their teams and how this is what makes a manager a great leader. So, what about colleagues – those who we see day in and day out and who we spend possibly more time with than we do with members of our own family?
We spend so much time with colleagues, that surely it’s important to nurture authentic relationships with them.
There can be so many different personalities working within a team or department, not to mention the hierarchy of differing roles and positions, continuous harmonious relationships are probably a bit unrealistic. It can sometimes result in strained communication and potential misunderstandings.
In order for everyone to work effectively together, it’s important to remember we’re all human, we all have different stresses...